Want to build a strong online community around your startup?
6 cited strategies that worked for startups in building communities at an earlier stage:
• Building a scalable community for the brand's marketing value
Building up thought leadership and customer advocates.
• Quantifying a support community
Get your existing customers the help they need with a support community.
• Create a flexible community
“You build community in human time” not in “internet time.” ~ Chris Pedregal, founder of Socratic. Be agile and constantly evolve.
• Align community with your brand's core values
Read up on best practices with resources from industry leaders.
• Measure your community’s
value with customer retention.
• Hire a community manager
Dedicate someone to owning and growing your community.