Questions on qualitative analytics for communities!

Question

Hi Fam! 👋

Had a few questions on qualitative analytics for communities!
What are some good tools for deriving qualitative analytics for communities?
Also, what and all are useful qualitative metrics one should be checking for their community? Looking for metrics that should be useful to any type of community and not limited to one kind.
Features we're primarily using in our community: Forums, Chats, Events, Knowledge Base & Blogs.

Charvi Dhoot · Answer

Aaron Weber : Qualitative metrics as in metrics delivered as insights, reports and stories. For example talking about milestones that your community met or days/time patterns on which the community saw higher engagement.  What are these insights that you'd love to have a tool automate for you?