Questions on qualitative analytics for communities!
Hi Fam! ?
Had a few questions on qualitative analytics for communities!
What are some good tools for deriving qualitative analytics for communities?
Also, what and all are useful qualitative metrics one should be checking for their community? Looking for metrics that should be useful to any type of community and not limited to one kind.
Features we're primarily using in our community: Forums, Chats, Events, Knowledge Base & Blogs.