The need for building community going forward, whether it is in person, or any other way, will remain important at all levels
If you hope to create a caring climate for your community, here are some broad areas to consider:
➧ Create your online community on a dedicated white-labelled space
➧ Create a warm welcome message for members
➧ Let members know you are listening to them.
➧ Consider co-creating “participation guidelines”
➧ Create space for members to support each other
➧ Use community-building warm-up activities (Water cooler talks, maybe)
➧ Create “third places” for semi-synchronous interaction
➧ Ensure there is space for members to give you feedback
➧ Take care of your own well-being as a community manager