Despite the purpose, there are a few things you must look for in a community platform as a community manager:

• Should provide an amazing experience for your community members;
• Should save you and your company time – it needs to be quick to set up and get going;
• Should be easy to use and save you money (provides a real ROI);
• Should have enough functionality to grow as your company or project grows;
• Should come with an excellent & responsive customer support team