Be Kind and Courteous. We're all in this together to create a welcoming environment. Let's treat everyone with respect. Healthy debates are natural, but kindness is required.
No Promotions or Spam. Give more than you take to this community. Self-promotion, spam and irrelevant links aren't allowed.
Respect Everyone's Privacy. Being part of this community requires mutual trust. Authentic, expressive discussions make communities great, but may also be sensitive and private.
No Hate Speech or Bullying. Make sure everyone feels safe. Bullying of any kind isn't allowed, and degrading comments about things like race, religion, culture, sexual orientation, gender or identity will not be tolerated.
We get asked all the time about products & tools to increase productivity in the community space.
This is your space to keep track of/suggest community tools
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Many teams overthink return-on-investment calculations for UX work. Treat these calculations as a way to estimate the strategic value of design.
Many UX teams complain that they aren’t brought into projects early enough, they don’t have enough funding, they don’t have enough UX professionals, and so on. Often, these kinds of problems come down to a lack of buy-in or support from leadership and a lack of UX maturity in the organization. Changing that kind of cultural perspective can take years.
Calculating ROI is a powerful tool for building buy-in because it can demonstrate that UX isn’t just good for users — it’s also very good for the business.
Unfortunately, many UX teams do not calculate the ROI for their work — often because they have anxieties about doing these calculations, and those anxieties hold them back. Let’s look at 3 common myths about calculating the ROI of UX work:
* The ROI of UX is all about money. * The ROI of UX has to be perfectly accurate. * The ROI of UX has to account for every detail.
The bottom line is to Treat ROI as Estimation, Not Prediction!
The design thinking ideology asserts that a hands-on, user-centric approach to problem-solving can lead to innovation, and innovation can lead to differentiation and competitive advantage. This hands-on, user-centric approach is defined by the design thinking process
Keyhole - A Tool to Stay On Top Of Your Social Media Game
I liked this tool as it helps keeping a track of the image of your brand. It literally keeps an eye out for mentions of your brand across various social media platforms like Instagram, Facebook and Twitter. This allows you to know where we are and how we are doing.
As a community manager, we all know the pros of knowing where we are being mentioned. We can make sure to respond on time to every post or comment that mentions our brand, maintaining connections and creating a good public image at the same time.
Not yet. As a brand or company, we don’t know the scope of having a company presence in the clubhouse. I have not seen any brand crack it in terms of presence or engagement yet.
I think many of us have tried Notion, loved it and have even been hurt by its slowness. Google Workspace could be a game-changer for collaborations and building docs using templates. With many companies going remote, tools like this could take collaborations very easy.
Spotify perhaps has the trickiest job of moderating content, and it might be the last company that comes to our mind when we think of content moderation. More things to read here: https://www.theinformation.com/articles/spotifys-next-dilemma-grappling-with-hate-speech
Ultimately, your community leaders will lead by example by handling the inappropriate comment themselves. If no one takes the action, then you will always be there to take the right action.
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Community Guidelines
Be Kind and Courteous. We're all in this together to create a welcoming environment. Let's treat everyone with respect. Healthy debates are natural, but kindness is required.
No Promotions or Spam. Give more than you take to this community. Self-promotion, spam and irrelevant links aren't allowed.
Respect Everyone's Privacy. Being part of this community requires mutual trust. Authentic, expressive discussions make communities great, but may also be sensitive and private.
No Hate Speech or Bullying. Make sure everyone feels safe. Bullying of any kind isn't allowed, and degrading comments about things like race, religion, culture, sexual orientation, gender or identity will not be tolerated.
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