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Resource Center
A curated directory of resources, case studies and insights to build a successful community
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Noopur Singh
Contributor Resource Center
Strava: The Ultimate Brand Community Case Study
Knowing what your audience likes and nurturing a community around that is one of the reasons Strava has become a successful eCommerce store. They identified a niche in “social fitness” making them an intriguing eCommerce Case Study.

https://medium.com/the-rise-of-ecommerce/strava-the-ultimate-brand-community-case-study-36642da6eb87
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Parul Gupta
Resource Center
Member Journey Mapping for Communities
Member journey mapping is an effective way of seeing your members’ experience from their point of view. Member Journey maps are an outline of each step of the member experience. It should start from their first interaction and subsequent engagement all the way through to, hopefully, a lifelong relationship.

Thanks for introducing me to this resource Monica Moldovan ! This is very useful in understanding the concept.
Hope it helps other community members too :)
community member mapping.pdf
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Biswajeeta Rath
Super User Resource Center
Community Events/ workshops this week!
not-to-be-missed Community Events/ chat/ workshop this week:

1. https://www.engageyouronlinecommunity.co...
by Carrie Mellisa Jones

(Author: Building Brand Communities)

2.https://orbit.love/blog/community-built-...
By Rosie Sherry from Orbit (Prev: Indie Hackers, Stripe)
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Noopur Singh
Contributor Resource Center
Free Course: Explore the 4 frameworks & models that form the foundation of a successful community program
Congratulations Biswajeeta Rath for CM certification! 🥳

And Thank you for sharing with us about this course.

Check it down here👇:
https://thecracademy.talentlms.com/catalog/info/id:132
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Parul Gupta
Resource Center
A great newsletter/blog around Community can tell you quite a bit about the company, itself.
Would love to know in comments your favourite newsletter/blog from community space :)

Feel free to share the link! ❤️
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Smriti Tanwar
Resource Center
5 Resources & Communities Entrepreneurs Should Follow for Industry Insight and Tips
✔️ Online Geniuses: Slack community of entrepreneurs and marketing leaders who talk shop across multiple areas of running a business

✔️ Lean Luxe: Hosts both a newsletter and a Slack channel, is an incredible resource for any entrepreneur considering building a consumer-facing business.

✔️ Indie Hackers: A forum that has lots of great advice and resources and a large and knowledgeable community.

✔️ Product Hunt: Energetic and active community of makers that curates the best new products every day

✔️ Pinterest: A great resource that entrepreneurs should follow to get the best business management, marketing and growth hack tips.
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Parul Gupta
Resource Center
A recommended read if you're working with communities of any type or simply want to learn the DNA behind them.
Book of the week: Fierce Loyalty: Unlocking the DNA of Wildly Successful Communities

Whether you work with online communities or offline communities, Sarah's model for unlocking Fierce Loyalty in your community is super easy to understand, efficient and effective. The book gives you clarity through reasons and diagrams behind the theoretical concepts.

Buy it from here 👇
https://www.amazon.com/Fierce-Loyalty-Unlocking-Successful-Communities-ebook/dp/B009CJPN1G
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Parul Gupta
Resource Center
Think about the vision & mission of your community that's hard to copy!
You set a high bar and different perspective with this one Biswajeeta Rath 🙌

If you're starting a community, you have to go beyond "get a chance to network with your people" USP.
Think about the vision and mission of your community that's hard to copy.

Check out the Resource curated by Biswajeeta

https://docs.google.com/document/d/1OIU8OoQsq-HifDq2ydycR8mdFFFIKGxRNVlYV1qWmsQ/edit
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Ramnath Shenoy
Contributor Resource Center
Which is the best place to start learning about building online communities?
I often get asked this question. I often recommend the book "Get Together" to get started. Is there any good online course that you'd recommend? 
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Parul Gupta
Resource Center
10 types of content that your community craves for
One of the first jobs of your content is to bridge the gap from awareness to trust-building!
➤ How-to's
➤ Ebooks/Case Studies/White Papers
➤ Infographics
➤ Tool Reviews
➤ "Day in the life of" Post
➤ User-generated content
➤ Giveaways
➤ Resources
➤ Interview
➤ Quotes

What types of content have you found to be most effective with your community?
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